Penistone Town Council Offices at St John's Community Centre

Policies and other Documents

General documents and policies can be found on this page. 

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Complaints Procedure

The Town Council adopted a complaints procedure to deal with complaints anyone may have in relation to Penistone Town Council. It is designed to deal with any complaints that cannot be settled by way of dealings with the Clerk or Assistant Clerk or that involve other staff members.

Click here to download the Complaints Procedure document.

Media Policy

The purpose of this policy is to define the roles and responsibilities within Penistone Town Council (known as “the Council”) for working with the press and media (known as “the media”) and deals with the day-to-day relationship between the Council and the media.

Click here to view the PTC Media Policy.

Period for the Exercise of Public Rights

Dates set for the period for the exercise of public rights document can be downloaded here.

Public Participation Policy

Penistone Town Council wishes to encourage public participation during its meetings in order to use this as one means of consulting with the public. However, the Council recognises that rules must control the manner of participation in order that the Council Meeting may continue to operate effectively.

Public participation is an opportunity to ask questions not to make statements.

Click here to download the Public Participation document.

Records Management Policy

The guidelines set out in this document supports Penistone Town Council Data Protection Policy and assists us in compliance with the Freedom of Information Act 2000, the General Data Protection Regulation 2018 (GDPR) and other associated legislation.

It is important that Penistone Town Council has in place arrangements for the retention and disposal of documents necessary for the adequate management of services in undertaking its responsibilities. This policy sets out the minimum requirements for the retention of documents and sets out the requirements for the disposal of documents. However, it is important to note that this is a live document and will be updated on a regular basis.

Penistone Town Council will ensure that information is not kept for longer than is necessary and will retain the minimum amount of information that it requires to carry out its functions and the provision of services, whilst adhering to any legal or statutory requirements.

Click here to view the full Penistone Town Council Records Management Policy.

Penistone Viaduct from Barnsley Road